KMT Waterjet Sales, Genuine Parts and Service
Friendly, personal service that keeps your UHP waterjet system running at its optimal level.
KMT Waterjet Systems Customer Service & Technical Service bases success upon customer satisfaction. We want the process of ordering service, replacement parts and gaining knowledge about waterjet to be consistently easy and enjoyable. Our highly trained staff will answer questions and concerns. You will truly experience the family atmosphere that we've worked hard to create at KMT and understand why we value every encounter with you.
Meet Your Customer Service, Technical Support and Sales Teams
KMT Genuine Service Now Offers Remote & Phone Support!
We know your time is valuable, and we are here to fully support you in the service of your KMT Waterjet by offering you this new option.
*Ask your KMT Genuine Service Engineer for details*
KMT PLEDGE TO OUR CUSTOMERS
Our loyal customers are extremely important to the people that make up our sales and service teams. Our accomplishments are measured by the highest quality of positive involvement we can provide before, during and after the purchase of our products.
By offering more value with consistent, favorable past and present experiences in every aspect of every interaction, we strive to continue to earn your faith, and gain new, loyal customers.
Meet Your Sales and Support Teams
Preventive Maintenance Cycle
Our KMT ultrahigh-pressure experts will be an extension of your team. We handle your UHP maintenance, so you can focus on your business.
1
Join the KMT Genuine Parts & Service Program that best fits your business.
Choose from KMT 360° & KMT 360° Assured.
2
Post-Installation Assessment
- Ensure your new waterjet is optimized
- Understand your expected operation & applications
- Determine ideal PM schedule to meet your business needs
- Train team on day-to-day operations & best practices
3
Healthy System
- Worry-free cutting and operations
- Proper levels of inventory of high use items
4
Preventative Maintenance
- Provided by your local KMT Genuine Parts & Service technician
- Includes PM Consumable Kits
- Fully stocked service van on site
- Assurance of a healthy system.
5
Successful Operations
- Highest waterjet efficency
- Maximized revenue and profits
- Prevent unscheduled downtime
Our Waterjet Sales & Support Teams: A Global Force
KMT Waterjet Systems assists its customers all over the world with advice, support and service in all matters concerning waterjet cutting - whether you purchased your unit from us or elsewhere. We're there for you with 24/7 customer service.
We've been a technology leader in the industry for over 52 years, and we’ve continuously expanded our sales and service network in order to offer our customer qualified support wherever they are in the world.
Global Sales & Support Locations Map >
Meet Your Service Teams
From placing orders for replacement parts to solving your toughest waterjet challenges, our rigorously trained service teams are ready to help.
+1-800-826-9274 | +1-620-856-2151
kmtgenuineparts@kmtwaterjet.com
kmtgenuineservice@kmtwaterjet.com
Normal business hours are 7:00AM to 5:00PM Central Time.
After hours emergency help is available 24 hours per day, 7 days per week.
Hustle and Heart Sets Us Apart!
KMT Waterjet Testimonials
KMT Waterjet customers explain how KMT pumps have increased their profits and the advantages of KMT Genuine Service and Parts.
Our thanks to:
Rodie Woodard | Maximum Industries
Brian Riel | Advanced Fabrication Technologies
Josh Hitchcock | Stainless Drains
Buddy Vilastro | Cake Boss
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